A TAM-based Human-Machine Synergy Model for Automation and Industry 4.0 Adoption
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Abstract
The acceleration of Industry 4.0 has compelled enterprises to integrate automation, cyber-physical systems, and analytics into everyday operations. Despite rapid digitalization, the effectiveness of these initiatives depends largely on the human capacity to accept and collaborate with machines. This study applies the Technology Acceptance Model (TAM) to examine behavioral and organizational factors influencing automation adoption among 900 professionals across manufacturing, logistics, and service sectors. Using descriptive-correlational design and partial least squares structural equation modeling (PLS-SEM), the study investigates how perceived usefulness (PU) and perceived ease of use (PEOU) shape attitude (ATT) and behavioral intention (BI). Findings reveal that PU strongly predicts ATT and BI, while PEOU enhances PU and positive attitude toward technology. The proposed Human–Machine Synergy Framework situates these constructs within a socio-technical context, showing that automation readiness in enterprises arises when human competence and institutional scaffolding evolve together. The study enriches local Industry 4.0 scholarship and provides actionable guidance for managers, policymakers, and educators promoting inclusive digital transformation.
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References
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Cite This Article
TY - JOUR AU - Jr, Daniel Dasig AU - Torres, Chester Bryan AU - Talion, Fernando AU - Ditan, Carolina AU - Siahan, Antonius PY - 2026 DA - 2026/04/08 TI - A TAM-based Human-Machine Synergy Model for Automation and Industry 4.0 Adoption JO - PWU Journal of Research, Innovation, and Transformation T2 - PWU Journal of Research, Innovation, and Transformation JF - PWU Journal of Research, Innovation, and Transformation VL - 1 IS - 2 SP - 65 EP - 72 DO - 10.62762/JRIT.2026.810897 UR - https://www.icck.org/article/abs/JRIT.2026.810897 KW - technology acceptance model KW - automation adoption KW - industry 4.0 KW - human–machine synergy AB - The acceleration of Industry 4.0 has compelled enterprises to integrate automation, cyber-physical systems, and analytics into everyday operations. Despite rapid digitalization, the effectiveness of these initiatives depends largely on the human capacity to accept and collaborate with machines. This study applies the Technology Acceptance Model (TAM) to examine behavioral and organizational factors influencing automation adoption among 900 professionals across manufacturing, logistics, and service sectors. Using descriptive-correlational design and partial least squares structural equation modeling (PLS-SEM), the study investigates how perceived usefulness (PU) and perceived ease of use (PEOU) shape attitude (ATT) and behavioral intention (BI). Findings reveal that PU strongly predicts ATT and BI, while PEOU enhances PU and positive attitude toward technology. The proposed Human–Machine Synergy Framework situates these constructs within a socio-technical context, showing that automation readiness in enterprises arises when human competence and institutional scaffolding evolve together. The study enriches local Industry 4.0 scholarship and provides actionable guidance for managers, policymakers, and educators promoting inclusive digital transformation. SN - 3071-4001 PB - Institute of Central Computation and Knowledge LA - English ER -
@article{Jr2026A,
author = {Daniel Dasig Jr and Chester Bryan Torres and Fernando Talion and Carolina Ditan and Antonius Siahan},
title = {A TAM-based Human-Machine Synergy Model for Automation and Industry 4.0 Adoption},
journal = {PWU Journal of Research, Innovation, and Transformation},
year = {2026},
volume = {1},
number = {2},
pages = {65-72},
doi = {10.62762/JRIT.2026.810897},
url = {https://www.icck.org/article/abs/JRIT.2026.810897},
abstract = {The acceleration of Industry 4.0 has compelled enterprises to integrate automation, cyber-physical systems, and analytics into everyday operations. Despite rapid digitalization, the effectiveness of these initiatives depends largely on the human capacity to accept and collaborate with machines. This study applies the Technology Acceptance Model (TAM) to examine behavioral and organizational factors influencing automation adoption among 900 professionals across manufacturing, logistics, and service sectors. Using descriptive-correlational design and partial least squares structural equation modeling (PLS-SEM), the study investigates how perceived usefulness (PU) and perceived ease of use (PEOU) shape attitude (ATT) and behavioral intention (BI). Findings reveal that PU strongly predicts ATT and BI, while PEOU enhances PU and positive attitude toward technology. The proposed Human–Machine Synergy Framework situates these constructs within a socio-technical context, showing that automation readiness in enterprises arises when human competence and institutional scaffolding evolve together. The study enriches local Industry 4.0 scholarship and provides actionable guidance for managers, policymakers, and educators promoting inclusive digital transformation.},
keywords = {technology acceptance model, automation adoption, industry 4.0, human–machine synergy},
issn = {3071-4001},
publisher = {Institute of Central Computation and Knowledge}
}
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Copyright © 2026 by the Author(s). Published by Institute of Central Computation and Knowledge. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made.
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