Online reviews are a vital tool for both businesses and customers to understand each other's requirements and to learn about the features and quality of products. This paper uses word frequency statistics and semantic network analysis to analyze the factors affecting consumer satisfaction into five categories: service, quality, logistics, packaging, and price. The research object is text reviews of various products from the flagship store of Yuanshengxian. The analysis yields a consumer sentiment evaluation for each influencing factor. This study further enhances and refines the theoretical framework for assessing satisfaction in fresh food e-commerce, while also providing guidance for the e... More >

Traveling to diverse locations for leisure purposes is known as tourism, and it offers a variety of vacation experiences, including activities, healthcare, education, and religious, beachside, or rural getaways. People can escape their everyday life, learn new things, and enjoy the arts thanks to it. Tourism facilitates both personal growth and cross-cultural exchange. Nonetheless, diverse traveler tastes drive individuals to particular cities, nations, or areas. The goal of this study is to present a current typology of Chinese visitors based on experience and centrality, pinpointing their preferences and building a thorough profile. Prior research conducted in China has investigated the fa... More >

In public health emergencies, property personnel in communities have become a key line of defense to ensure the safety of residents. However, in practice, it has been observed that there is often a significant mismatch between the characteristics of these personnel and their roles during such emergencies. The behavior of these employees at work is influenced by various factors. This study, beginning with grassroots personnel, aims to explore the impact of their perception of workplace marginalization on their organizational citizenship behavior. Additionally, the study analyzes the moderating effect of organizational incentives to provide theoretical guidance for emergency management practic... More >

Public health emergencies have a significant impact on the safety of life and property of the people, and also exert a profound influence on various aspects of Chinese society and economy. In this study, we aim to select public health emergencies that occurred between 2018 and 2021 as empirical data. Using event analysis techniques, we systematically investigate how such emergencies affect the audit behavior of listed companies in China and the quality of their audits. Our findings indicate that public health emergencies have a significant positive impact on audit quality (lower discretionary accruals) and also affect audit behavior, as evidenced by the increase in audit fees following the o... More >