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Volume 1, Issue 2, Sustainable Intelligent Infrastructure
Volume 1, Issue 2, 2025
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Sustainable Intelligent Infrastructure, Volume 1, Issue 2, 2025: 74-92

Open Access | Research Article | 23 September 2025
Enhancing Inclusive Mobility for Elderly Pilgrims in Indian Religious Cities: A Case Study of Haridwar
1 Department of Civil Engineering, Madanapalle Institute of Technology and Science, Andhra Pradesh, India
2 Vernacular Consultancy Services Private Limited, Lucknow, India
3 Department of Management Studies, Madanapalle Institute of Technology and Science, Andhra Pradesh, India
4 Department of Civil Engineering, School of Engineering & Technology, Noida International University, Uttar Pradesh, India
5 Department of Civil Engineering, School of Engineering, University of the Peloponnese, GR-26334 Patras, Greece
6 School of Science and Technology, Hellenic Open University, GR-26335 Patras, Greece
* Corresponding Authors: Swapneel Jaiswal, [email protected] ; Pradyut Anand, [email protected]
Received: 06 April 2025, Accepted: 25 July 2025, Published: 23 September 2025  
Abstract
Pilgrimage tourism in India is a cultural and deeply spiritual journey, especially for elderly individuals who view it as a cherished life milestone. However, their mobility and accessibility needs are often under-addressed in policy and planning. This study examines inclusive mobility challenges faced by elderly pilgrims in Haridwar through qualitative and quantitative data from 225 participants, including interviews, group discussions, and field observations. Findings reveal physical, sensory, and cognitive barriers that restrict freedom, dignity, and spiritual fulfilment. Existing infrastructure and services, such as signage and pathways, are frequently inadequate. The research highlights a strong link between inclusive mobility features and enhanced independence and travel experiences. Comparative best practices inform evidence-based recommendations for policymakers and planners, proposing a framework that integrates spiritual needs with universal design for more equitable and accessible pilgrimage experiences.

Graphical Abstract
Enhancing Inclusive Mobility for Elderly Pilgrims in Indian Religious Cities: A Case Study of Haridwar

Keywords
inclusive pilgrimage tourism
elderly pilgrims
travel challenges
haridwar
India

Data Availability Statement
Data will be made available on request.

Funding
This work was supported without any funding.

Conflicts of Interest
The authors declare no conflicts of interest.

Ethical Approval and Consent to Participate
Not applicable.

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Jaiswal, S., Baghel, A. S., Basu, S., Anand, P., Yantrapalli, S. K., & Kontoni, D. P. N. (2025). Enhancing Inclusive Mobility for Elderly Pilgrims in Indian Religious Cities: A Case Study of Haridwar. Sustainable Intelligent Infrastructure, 1(2), 74–92. https://doi.org/10.62762/SII.2025.431581

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Sustainable Intelligent Infrastructure

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